Are your planning guides and resources digital or physical books?
They're all digital eBooks - sent straight to your inbox for easy, immediate access.
Does WedShed do gift cards?
We certainly do offer gift cards for our wedding planning consultations - these make a hugely appreciated gift to any couples that are recently engaged or in the process of planning their day. You can find them in our store here.
How personalised are your wedding planning consults?
In a nutshell, completely. Every couple is different and every wedding should be different - weddings should be a reflection of what the couple is all about in our opinion. It's for this reason that prior to your consult, we email you a questionnaire to get further background about you guys and your wedding plans, just to ensure we're maximising your consult session time.
Following the consult, you'll receive a personalised run-through of what was discussed, as well as our suggested next steps.
What if I'm not satisfied with a guide or consult I purchased?
Then we'll want to hear from you! Email us at email@example.com and we'll rectify things. We can offer a refund or a store credit for digital items purchased on the site, as well as for our consult.
What is your refund/returns policy on tees?
Nobody likes receiving dodgy goods. We will replace/reprint items that are faulty - think delivered with defects or the incorrect design/colour/size. Thankfully, this hasn't happened yet but if it does, we'll be onto it.
As our tees are custom-printed on demand, we're unable to provide an exchange or refund on 'change of mind' - this includes the preference of another size, or ordering the wrong design.
Will you be selling any other physical products soon?
We're glad you're interested - because yes, we're gathering a curated collection of beautiful products, fashion and accessories that will be available for browsing soon. To find out when new product lines have launched, simply subscribe to our enewsletter.
Want to know anything else?
Product ideas? Feedback? Questions? Email us at firstname.lastname@example.org and we'll be more than happy to assist.
How long do tees take to arrive?
Because each of our tees are custom-printed on demand (and because of possible postal congestion due to COVID), we recommend allowing the following for postage:
* Metro Australian areas: 6-15 business days
* Non-metro Australian areas - 6-20 business days
You will receive tracking on your order once it's in fulfilment so you can track its progress.